Shipments
We do not ship outside Japan.
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DELIVERY TIME
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Orders are dispatched within 3 ~ 5 days after reception from our warehouse in Takasaki-shi Gunma. Customers will usually receive their order within 4 ~ 6 days after having placed it. Delivery can be delayed depending on holidays, weather and traffic conditions.
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DELIVERY CHARGE
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From May 1 to Oct 31, wines are delivered by refrigerated truck with controlled temperature. Wines are vulnerable to the change in temperature. As soon as you receive the items, unpack the box and store the wines in a cool area. For other period of the year where refrigerated delivery is optional, we cannot accept return of goods for quality issue due to temperature fluctuation if you choose not to use refrigerated delivery.
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SHIPPING PRICES
With the exception of Oikinawa and the remote islands, for all other shipments, the unique tariff of
¥ 880 tax included. If you choose refrigerated shipment the price there is ¥ 1,320 tax included.
- Chugoku
- Hokkaido
- Hokuriku
- Kansai
- Kanto
- Kyushu (North)
- Kyushu (South)
- Shikoku
- Shinetsu
- Tohoku (North)
- Tohoku (South)
- Tokai
Okayama – Hiroshima – Yamaguchi – Tottori – Shimane
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥ 1,320
Hokkaido
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥ 1,320
Toyama – Ishikawa – Fukui
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥ 1,320
Kyoto – Shiga – Nara – Wakayama – Osaka – Hyogo
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥ 1,320
Ibaraki – Tochigi – Gunma – Saitama – Chiba – Tokyo – Kanagawa – Yamanashi
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥ 1,320
Fukuoka – Saga – Nagasaki – Oita
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥ 1,320
Kumamoto – Miyazaki – Kagoshima
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥ 1,320
Kagawa – Tokushima – Kochi – Ehime
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥ 1,320
Nagano – Niigata
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥ 1,320
Aomori – Akita – Iwate
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥ 1,320
Miyagi – Yamagata – Fukushima
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥: 1,320
Shizuoka – Aichi – Gifu – Mie
SAGAWA EXPRESS:
- from 1 to 12 items: ¥ 880
SAGAWA EXPRESS COOL:
- from 1 to 12 items: ¥ 1,320
FREE SHIPPING
Free Normal delivery for order of ¥15,000 or more and Free Cool delivery for order of ¥30,000 or more.
DELIVERY HOURS SELECTION SERVICE
This service is only for delivery to private customers residence. We can deliver in the time slot of your choice. The following 7 time period are available for deliveries.
8:00 - 12:00
12:00 - 14:00
14:00 - 16:00
16:00 - 18:00
18:00 - 20:00
18:00 - 21:00
19:00 - 21:00
CANCELLATION and/or CHANGE OF YOUR ORDER
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- Before the goods are shipped: depending on the status of the order, procedure will vary. Please call us during our office hours as soon as possible.
- After the goods are shipped: please call us during our office hour as soon as possible. If the reason of return is not an error of TAPS Inc., we might charge you return shipping cost.
- Return or change of items delivered: if you receive unordered or damaged item, please inform us within 7 days from the date of delivery. The bottles must be unopened. We will pay shipping cost for the return.
- We will not accept cancellation, change, refund and return after 7 days from the date of delivery of the items.