Shipments

We do not ship outside Japan.

DELIVERY TIME

Orders are dispatched within 3 ~ 5 days after reception from our warehouse in Takasaki-shi Gunma. Customers will usually receive their order within 4 ~ 6 days after having placed it. Delivery can be delayed depending on holidays, weather and traffic conditions.

DELIVERY CHARGE

From May 1 to Oct 31, wines are delivered by refrigerated truck with controlled temperature. Wines are vulnerable to the change in temperature. As soon as you receive the items, unpack the box and store the wines in a cool area. For other period of the year where refrigerated delivery is optional, we cannot accept return of goods for quality issue due to temperature fluctuation if you choose not to use refrigerated delivery.

SHIPPING PRICES

With the exception of Oikinawa and the remote islands, for all other shipments, the unique tariff of

¥ 648 tax included. If you choose refrigerated shipment the price there is ¥ 1,080 tax included.

Okayama – Hiroshima – Yamaguchi – Tottori – Shimane

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 864

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥ 1,296

Hokkaido

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 864

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥ 1,296

Toyama – Ishikawa – Fukui

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 864

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥ 1,296

Kyoto – Shiga – Nara – Wakayama – Osaka – Hyogo

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 864

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥ 1,296

Ibaraki – Tochigi – Gunma – Saitama – Chiba – Tokyo – Kanagawa – Yamanashi

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 864

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥ 1,296

Fukuoka – Saga – Nagasaki – Oita

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 864

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥ 1,296

Kumamoto – Miyazaki – Kagoshima

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 864

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥ 1,296

Kagawa – Tokushima – Kochi – Ehime

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 864

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥ 1,296

Nagano – Niigata

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 864

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥ 1,296

Aomori – Akita – Iwate

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 864

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥ 1,296

Miyagi – Yamagata – Fukushima

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 648

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥: 1,080

Shizuoka – Aichi – Gifu – Mie

SAGAWA EXPRESS:

from 1 to 12 items: ¥ 648

SAGAWA EXPRESS COOL:

from 1 to 12 items: ¥ 1,080

FREE SHIPPING

Free Normal delivery for order of ￥15,000 or more and Free Cool delivery for order of ￥30,000 or more.

DELIVERY HOURS SELECTION SERVICE

This service is only for delivery to private customers residence. We can deliver in the time slot of your choice. The following 7 time period are available for deliveries.

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8:00 - 12:00

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12:00 - 14:00

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14:00 - 16:00

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16:00 - 18:00

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18:00 - 20:00

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18:00 - 21:00

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19:00 - 21:00

CANCELLATION and/or CHANGE OF YOUR ORDER

Before the goods are shipped: depending on the status of the order, procedure will vary. Please call us during our office hours as soon as possible.
After the goods are shipped: please call us during our office hour as soon as possible. If the reason of return is not an error of TAPS Inc., we might charge you return shipping cost.
Return or change of items delivered: if you receive unordered or damaged item, please inform us within 7 days from the date of delivery. The bottles must be unopened. We will pay shipping cost for the return.
We will not accept cancellation, change, refund and return after 7 days from the date of delivery of the items.